Gardener's Supply Reviews

Gardener's Supply has an overall rating of 4.6 based on 26 reviews. Customer feedback on Gardener's Supply is mixed: Gardener's Supply reviewers highlight positive aspects like wide variety of gardening products, helpful customer service, quality of items, user-friendly website, which strongly appeal to home gardeners, gardening enthusiasts, landscape professionals. However, Gardener's Supply is often criticized for its higher prices than competitors, shipping delays, limited product availability, occasional quality issues.

4.6/5.0

26 reviews

5 Stars

17

4 Stars

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4

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1 Star

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All Gardener's Supply Reviews (26)
carolyn_Harris95
May 31, 2026
"Delivery has been surprisingly on point"
I’ll admit, I don’t usually expect much when it comes to delivery estimates, but they’ve actually been solid. I’ve ordered a few times now and everything has shown up when they said it would. No problems so far, so credit where it’s due.
jana_Melchior97
May 31, 2026
"Wish I’d Used This Site Sooner"
I found what I needed really quickly and checkout was simple. Kind of regret wasting time on other sites before coming here.
phyllis_Troupe87
May 30, 2026
"Good quality gear"
I ordered a raised bed and a few tools from gardeners.com, i’m happy with everything. It all feels solid and well-made, not flimsy or cheap like some garden stuff I’ve gotten before. I’ve been using it for a few weeks now and haven’t had any problems at all.
RebeccaHenry
May 28, 2026
"Way More Seeds Sprouted Than I Expected"
I planted these not really knowing how many would actually take, and I was surprised. After just a short time, little sprouts started popping up all over the place. Pretty much every seed I put down came up, and they did it faster than I expected. Definitely a nice little win in the garden
hello_alan861
May 18, 2026
"Pretty good deals on garden basics"
I ordered a few planters and some tools, and overall I’m happy with them. The prices felt fair, and the quality was sorta better than I expected for what I paid. Definitely feels worth the money, and I’d buy from gardeners.com again.
nathan-Phillips
May 15, 2026
"I placed an order for a few garden..."
I placed an order for a few garden supplies on Monday night, and based on past experiences with similar sites, I was expecting it to take at least a week.

To my surprise, I got the shipping notice the very next morning, and the box was already on my doorstep by Thursday. Everything was packed well too, with no crushed corners or damaged items.

Since I went in expecting a average shipping timeline, this felt like a really solid experience. I’d definitely order again, especially if the delivery is this quick.
Ian-butler
May 13, 2026
"got exactly what i ordered"
everything came just how i ordered it, no issues at all.
WandaJeffrey_42
April 12, 2026
"Planters look better than expected"
I ordered a few planters from gardeners.com, and I have to say, they look really good in my yard. they almost made me wonder why the photos on the site didn’t show them off a little better. The colors are nice, the design is simple, and they fit right in with my patio without looking too fancy or cheap. The site was easy enough to use too, so overall I’m happy with them...
john1998
April 11, 2026
"Super easy refund, no hassle"
I had to return a part for a raised bed, and it was super easy. The refund came through really fast, and customer service was totally chill about it. No awkward back-and-forth or anything weird.
Christine-rose
April 09, 2026
"Checkout was quick and easy"
I ordered from gardeners.com and the whole checkout process was painless. My cart updated like it should, payment went through without any weird hiccups, and the confirmation email showed up right away. when a site handles one order that smoothly, it usually makes me feel like they’ve got their checkout process figured out
Regina_bradley90
April 04, 2026
"Does the job, but has some issues"
I bought a raised bed kit from gardeners.com. It works okay. But putting it together was a bit frustrating. A couple of the pieces didn’t line up right. The instructions were basic too. Once it was built, it looked fine. It holds soil well. So I don’t totally regret buying it. I just wish it felt sturdier for the price.
marie1981
March 29, 2026
"Really solid packing, everything arrived clean"
My order from gardeners.com arrived looking way better than I expected, mostly because plant deliveries can be a little hit or miss. The box itself felt sturdy, and when I opened it, nothing was rolling around or jammed awkwardly to one side, which is one of those small things that makes a big difference because it usually means someone actually thought about how the items would move around in transit.

The plants and the smaller items were wrapped carefully, but it did not feel excessive or annoying to unpack, which I appreciated. There were no broken pots, no loose soil spilled all over the place, and the corners of everything still looked normal instead of crushed or bent. Overall, I was happy with the packaging because it did exactly what it was supposed to do without making a mess.
hello_william000
February 26, 2026
"Finally found the garden supplies I needed"
I’d been trying to track down a few garden supplies that were somehow sold out everywhere else, which was getting annoying. Gardener's Supply actually had them in stock, thankfully, so I’m not sure why it was such a struggle at other places. Checkout was simple enough, and I didn’t have to waste more time hunting around. Overall, I was happy with the selection.
kathryn_Via89
February 15, 2026
"Super easy setup and feels solid"
I ordered a raised bed from gardeners.com i was pleasantly surprised by how easy it was to put together. I was expecting at least a little bit of hassle, but it was smooth from start to finish.
The pieces lined up the way they were supposed to, and the instructions were clear without being overly complicated. I only needed basic tools, and I had the whole thing assembled by myself in about 30 minutes.

It’s not often something turns out to be this simple, so I was definitely happy with it. It feels sturdy, looks nice in the yard, and I’d absolutely buy from them again.
cora_Allscheid05
February 12, 2026
"In the end, my order issue was..."
In the end, my order issue was fixed right away, which was such a relief. I reached out not expecting a super quick response, but they got back to me fast and handled everything without any hassle
Susie_manning92
February 10, 2026
"The products themselves seem totally fine, but the..."
The products themselves seem totally fine, but the planting instructions were just okay (not the clearest, honestly). I ended up having to search around a bit to figure out what to do next, which was a little frustrating. Once I got going, it was fine, but clearer step-by-step directions would’ve made the whole thing much easier.
MichaelWelch
January 26, 2026
"Feels sturdier than most"
I’m happy with it so far. The materials feel solid, and compared to a lot of similar stuff I’ve tried, this doesn’t come off flimsy at all...
fred-Sanders
December 28, 2025
"Warranty help was painless"
I don’t remember every step of the warranty process, but I do remember it being way easier than I expected. They got the replacement sent out fast, and that’s really the part that stuck with me.
RolandoHamilton
December 26, 2025
"Held up okay, but nothing special"
It held up fine for a while, but a few parts started wearing out after just one season. I also felt like some of the extra features were kind of unnecessary. Not terrible, just not as durable as I hoped
BRADSHAW
December 24, 2025
"I ordered a few plant supports along with..."
I ordered a few plant supports along with some seed starting supplies. Shipping was totally fine and everything showed up without any issues. In the garden, though, it was kind of a mixed bag. The tomato cages actually helped my tomatoes grow better, which was nice, but one of the trellises bent after a windy week. I mean, it’s not like it completely fell apart, but I guess I expected it to be a little sturdier since... yeah. Not terrible overall, just not quite as solid as I was hoping...

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Gardener's Supply Q&A

Is gardener's supply company a scam or a legit company?

Willie.Alexander
August 19, 2020

“Legit company. At first I had heard good things about them but looking at other reviews they haven't scored very highly, I had a very bad experience with them and would not recommend them to anyone.”

What made you choose gardener's supply company over similar businesses?

Marshall.Torres
August 08, 2020

“They're one of two businesses who currently stock heavy duty tomato cages. Now that we finally have those, hopefully we'll never need to shop there again.”

How easy is it to get a hold of customer service at gardener's supply company?

FeleciaCurtis
December 31, 2019

“Very easy to get ahold of. They sound the part but don't deliver.”

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